Emergency Assistance and Support
- Ambulance (emergency only)000
- Ambulance Bookings13 12 33
- Poisons Information13 11 26
- After-Hours Doctor / Home Visits134 100
- Interpreter Service1300 131 450
- Non-Urgent Health Advice13 HEALTH
- National Coronavirus Line1800 020 080
- Domestic Violence1800 737 732
- Lifeline13 11 14
- Beyond Blue1800 512 348
- Kids Helpline1800 551 800
- Dept of Veterans’ Affairs1800 555 254
- NDIS1800 800 110
- Disability Information Helpline1800 643 787
- My Aged Care1800 200 422
Fees
Mixed billing Monday to Friday; private billing on weekends and public holidays; please check each individual doctor’s profile.
The following patients continue to be bulk billed Monday–Friday when registered with MyMedicare AND one of:
- Under 16 years
- Pension Card holders
- Health Care Card holders
- DVA (Gold Card / White Card for approved conditions only)
- Patients aged 65 and over
For further information please speak to our reception staff.
| Appointment Type | Fee | Out of Pocket | Medicare Rebate | Concession Card Holder | No Medicare Card |
|---|---|---|---|---|---|
| Weekdays & Saturday before 1pm (VR Doctors) | |||||
| Standard Consultation (23) | $84.00 | $40.10 | $43.90 | Bulk Billed | $84.00 |
| Long Consultation (36) | $125.00 | $40.10 | $84.90 | Bulk Billed | $125.00 |
| Extra Long Consultation (44) | $165.20 | $40.10 | $125.10 | Bulk Billed | $165.20 |
| Telephone Consultation (91891) | $84.00 | $40.10 | $43.90 | Bulk Billed | $84.00 |
| After Hours — Sat after 1pm, Sun & Public Holidays (VR Doctors) | |||||
| Standard Consultation (5020) | $104.00 | $46.85 | $57.15 | $104.00 | $104.00 |
| Long Consultation (5040) | $144.85 | $46.85 | $98.00 | $144.85 | $144.85 |
| Telephone Consultation (91891) | $90.75 | $46.85 | $43.90 | $90.75 | $90.75 |
| Children Under 16 & Concession (Weekdays) | |||||
| Standard Consultation (23) | Bulk Billed | $0.00 | Bulk Billed | Bulk Billed | $84.00 |
| Long Consultation (36) | Bulk Billed | $0.00 | Bulk Billed | Bulk Billed | $125.00 |
| Extra Long Consultation (44) | Bulk Billed | $0.00 | Bulk Billed | Bulk Billed | $165.20 |
| Weekdays & Saturday before 1pm (Non-VR Doctors) | |||||
| Standard Consultation (53) | $61.00 | $40.00 | $21.00 | Bulk Billed | $61.00 |
| Long Consultation (54) | $78.00 | $40.00 | $38.00 | Bulk Billed | $78.00 |
| Extra Long Consultation (57) | $101.00 | $40.00 | $61.00 | Bulk Billed | $101.00 |
| Telephone Consultation (91893) | $61.00 | $40.00 | $21.00 | Bulk Billed | $61.00 |
| After Hours — Sat after 1pm, Sun & Public Holidays (Non-VR Doctors) | |||||
| Standard Consultation (5203) | $78.60 | $46.85 | $31.75 | $78.60 | $78.60 |
| Long Consultation (5207) | $96.00 | $46.85 | $49.15 | $96.00 | $96.00 |
| Telephone Consultation (91893) | $67.85 | $46.85 | $21.00 | $67.85 | $67.85 |
| Procedure | Fee | Medicare Rebate | Out of Pocket |
|---|---|---|---|
| Mirena Insertion | $405.00 | $308.70 | $89.27 |
| Iron Infusion | $290.00 | $84.90 | $197.46 |
| Implanon Removal (30062) | $150.00 | $58.85 | $82.38 |
| Implanon Insertion (14206) | $141.00 | $85.35 | $55.65 |
| Implanon Removal & Insertion (30062 & 14206) | $270.00 | $174.75 | $183.64 |
| Biopsy — Procedure Only (30071) | $100.00 | $51.85 | $33.90 |
| Biopsy + Standard Consult (30071 + 23) | $184.00 | $95.75 | $60.61 |
| Biopsy + Long Consult (30071 + 36) | $225.00 | $136.75 | $59.97 |
| Excision | $280.00 | Based on item billed by doctor | Based on item billed by doctor |
| Medical | Fee | Medicare Rebate |
|---|---|---|
| Commercial Drivers Medical | $165.00 | No Rebate |
| Pre-Employment Medical (please speak to reception before booking) | $200.00 minimum | No Rebate |
Fees effective 7 April 2026. Patients without a valid Medicare or concession card pay a private fee. Allied health, non-standard and private services may incur fees. Most private health funds accepted. Fees are paid on the day of the appointment. A small surcharge applies to credit/debit card and EFTPOS payments. Credit/debit card details are collected (with consent) before phone consultations. Major credit cards & EFTPOS accepted. Some services can be claimed under WorkCover / CTP. Ask reception about Chronic Disease Management Plans or Mental Health Care Plans.
Appointments
Please telephone 07 3818 9400 to arrange an appointment. Doctors accept walk-ins for emergencies only. Booked appointments and emergencies have priority. Longer appointments are available on request; please advise reception. Home visits depend on the doctor’s discretion and availability.
After-Hours Arrangements
For after-hours emergencies contact Ambulance 000 or the Ipswich Hospital Emergency Department. For after-hours consultations contact Hello Home Doctor on 134 100 or the Urgent Care after-hours clinic on 3073 3933. MMC has an agreement with Hello Home Doctor (a bulk-billed home-visit service).
Personal Health Information
Managed with the strictest confidence; confidentiality agreements in place with staff. Patients are placed on the National Reminder System unless they specify otherwise. Interpreter service available on request.
Patient Complaints
Please discuss with the Practice Manager or your doctor (in writing per practice policy). External options: Medical Registration Board, AMA, or the Office of the Health Ombudsman, PO Box 13281 George St Brisbane QLD 4003, Tel 133 646, complaints@oho.qld.gov.au.
Referrals
Patients must see the doctor to organise a referral (cannot be done without the patient present). Referrals are faxed to the specialist with a copy given to the patient.
Consent
Patient Health Summary and Consent forms cover the National Reminder System and third-party presence in consultations (per Australian Privacy Principles; www.oaic.gov.au).
Telephone Calls Policy
Doctors prioritise emergencies; if unavailable, leave a short message with your name and contact details. Returns may not be same-day; for urgent matters attend the nearest ED.
Patient Recall
Please book an appointment to obtain test results; results are not given over the phone (Privacy Act).
Medical Certificates
Issued only when the patient is seen on the day; cannot be backdated. Telehealth certificates require a clinic visit within the last 12 months, booked with the patient’s usual doctor (issued at the doctor’s discretion).
Telehealth Appointments
Not available to new patients; per Medicare, the patient must have been seen in the clinic within the last 12 months (exceptions at the doctor’s discretion). See the MMC Telehealth policy or call reception on 07 3818 9400.
Privacy Policy
This Privacy Policy explains how your personal information (including your health information) is collected and used within our practice, and the circumstances in which we may share it with third parties. All personal and health information is managed in accordance with the Australian Privacy Principles (www.oaic.gov.au). The full Privacy Policy is available on request from our reception team.
